Blue and green Staffing Collection Agencies logo

Call 855-930-4343 Today!

Legal Tips for Collecting Unpaid Bills in Healthcare Staffing


In the healthcare staffing industry, collecting unpaid bills can be a challenging process. It is essential for staffing agencies to have a clear strategy in place to recover outstanding debts while also ensuring legal compliance. This article provides insights into a Recovery System for Unpaid Bills and Legal Action Recommendations specifically tailored for healthcare staffing firms.

Key Takeaways

  • Implement a structured Recovery System with defined phases for effective debt collection in healthcare staffing.
  • Consider legal action recommendations carefully, weighing the possibility of recovery against the costs and benefits of litigation.
  • Understand the options for closure of a case or proceeding with legal action, including associated costs and potential outcomes.
  • Collaborate with affiliated attorneys for legal support in debt recovery, ensuring compliance with jurisdictional laws and regulations.
  • Maintain transparency with clients regarding the recovery process, including communication on costs, timelines, and potential outcomes.

Recovery System for Unpaid Bills

Phase One

Initiating the recovery process is critical. Within the first 24 hours of account placement, swift action is taken. Debtors receive the initial communication, and our team conducts thorough skip-tracing to gather essential financial and contact information.

Efforts to resolve the outstanding bills include a multi-channel approach: phone calls, emails, text messages, and faxes. Our collectors are persistent, making daily attempts to engage with debtors for the first 30 to 60 days.

The goal is clear: achieve a resolution swiftly and efficiently. If these efforts do not yield results, the case escalates to Phase Two, involving our network of affiliated attorneys.

Persistence in this phase is key to setting the stage for successful recovery or necessary escalation.

Phase Two

Upon escalation to Phase Two, your case is transferred to a local attorney within our network. Here’s what unfolds:

  • The attorney drafts a series of demand letters on their law firm letterhead, signaling a serious intent to recover the debt.
  • Concurrently, attempts to contact the debtor via phone intensify, adding legal weight to the collection efforts.

If these measures do not yield results, we prepare a detailed report outlining the challenges encountered and our suggested course of action.

It’s crucial to understand that persistence in this phase can significantly increase the likelihood of debt recovery. However, if the debtor remains unresponsive, we proceed to the decisive Phase Three.

Phase Three

Upon reaching Phase Three, the path forward becomes clear. If the debtor’s assets and the case facts suggest low recovery odds, we advise closure. This means no fees owed to our firm or affiliated attorneys.

Alternatively, should litigation seem viable, you face a decision. Opting out incurs no cost, and standard collection efforts can persist. Choosing legal action necessitates upfront costs, typically $600-$700, based on the debtor’s location. These cover court and filing fees, with our attorney initiating a lawsuit for all due amounts.

Should litigation not yield results, the case concludes without further financial obligation to our firm or attorneys.

Our fee structure is straightforward:

  • For 1-9 claims, rates vary by claim age and amount.
  • Over 10 claims, enjoy reduced rates.
Claims Submitted Accounts < 1 Year Accounts > 1 Year Accounts < $1000 Attorney Placed
1-9 30% 40% 50% 50%
10+ 27% 35% 40% 50%

Remember, our goal is to maximize your recovery while minimizing your expenses.

Legal Action Recommendations

Closure of Case

When the pursuit of unpaid bills reaches a standstill, closure of the case may be the most prudent step. This decision comes after exhaustive efforts to collect, including comprehensive investigations and persistent contact attempts. Closure signifies that further actions are unlikely to yield results, and no additional fees will be incurred.

Closure does not equate to defeat but rather a strategic choice to allocate resources effectively. Consider the following when closing a case:

  • Review the efforts made and the responses received.
  • Assess the debtor’s ability to pay and the likelihood of recovery.
  • Determine the impact of continued pursuit on your business’s resources.

Remember, a closed case can be revisited if new information or opportunities arise.

Our fee structure reflects our commitment to a fair resolution:

Claims Quantity Age of Account Collection Rate
1-9 Under 1 year 30%
1-9 Over 1 year 40%
1-9 Under $1000 50%
10+ Under 1 year 27%
10+ Over 1 year 35%
10+ Under $1000 40%

These rates are designed to align with your success in recovering funds. Closure is a step back, allowing for a broader view and a reassessment of strategy.

Proceed with Legal Action

When the decision to proceed with legal action is made, it’s crucial to understand the financial commitment involved. Upfront legal costs, including court costs and filing fees, typically range from $600 to $700, depending on the debtor’s jurisdiction. These costs are necessary to initiate a lawsuit for the recovery of all monies owed.

Litigation is a serious step and should be considered after exhausting all other collection efforts. If litigation proves unsuccessful, rest assured that you will owe nothing further to our firm or our affiliated attorney.

The decision to litigate is not just about the potential recovery of funds, but also about sending a clear message regarding the consequences of non-payment.

Here’s a quick overview of our rates for collection services:

  • For 1-9 claims:

    • Accounts under 1 year: 30% of collected amount
    • Accounts over 1 year: 40% of collected amount
    • Accounts under $1000: 50% of collected amount
    • Accounts with an attorney: 50% of collected amount
  • For 10 or more claims:

    • Accounts under 1 year: 27% of collected amount
    • Accounts over 1 year: 35% of collected amount
    • Accounts under $1000: 40% of collected amount
    • Accounts with an attorney: 50% of collected amount

Remember, the goal is to recover what is rightfully owed to you in the most efficient and effective manner possible.

Frequently Asked Questions

What is the process for recovering unpaid bills in healthcare staffing?

The recovery system for unpaid bills in healthcare staffing consists of three phases: Phase One involves sending letters to debtors, skip-tracing, and contacting debtors for resolution. Phase Two includes forwarding the case to affiliated attorneys for legal action. Phase Three offers recommendations based on recovery possibilities.

What are the options if recovery is not likely in Phase Three?

If recovery is not likely in Phase Three, the recommendation may be to close the case, and you will owe nothing to the firm or affiliated attorney. Alternatively, litigation may be recommended, and you can decide whether to proceed with legal action or pursue standard collection activities.

What are the upfront legal costs if legal action is recommended in Phase Three?

If legal action is recommended in Phase Three, upfront legal costs such as court fees and filing fees will be required, typically ranging from $600.00 to $700.00, depending on the debtor’s jurisdiction.

What are the collection rates for healthcare staffing unpaid bills?

The collection rates for healthcare staffing unpaid bills vary based on the number of claims submitted and the age of the accounts. Rates range from 27% to 50% of the amount collected, with different rates for accounts under 1 year old, over 1 year old, under $1000.00, and accounts placed with an attorney.

What happens in Phase One of the recovery system for unpaid bills?

Phase One of the recovery system involves sending letters to debtors, skip-tracing, investigating debtors’ financial information, and attempting to contact debtors for resolution using various communication methods.

What occurs in Phase Two of the recovery system for unpaid bills?

In Phase Two, the case is forwarded to affiliated attorneys who send demand letters to debtors and attempt to contact them for payment. If all attempts to resolve the account fail, recommendations for the next steps are provided.